Refund Policy
At BAG DEAL, we are committed to providing high-quality products and excellent service. Please read our refund policy carefully before making a purchase.
Refund Eligibility:
- Refunds are applicable only for damaged, defective, or incorrect products received.
- Refund requests must be raised within 24 Hours of receiving the order.
- The product must be unused, in its original packaging, and include all tags and accessories.
Wholesale & Corporate Gifting Orders:
- Wholesale and Corporate Gifting items are strictly non-refundable and non-returnable.
- Since these products are customized and made to order, we do not accept returns or offer refunds under any circumstances.
- Any issues with such orders must be reported immediately upon delivery for resolution.
Refund Process:
- Contact our customer support team with your order details and issue.
- Provide clear images of the product for verification.
- Once approved, a refund or replacement will be initiated as per our policy.
Non-Refundable Items:
- Customized or personalized products.
- Wholesale and Corporate Gifting orders.
- Items damaged due to misuse or mishandling.
- Orders placed under final sale or clearance.
Refunds (if applicable) will be processed through the original payment method and may take 7 business days to reflect.
For further assistance, please contact our support team.